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FAQ

Frequently asked questions about our luxury bedding sets and bundles. Questions about our fabric types; cotton sateen and percale, shipping and order processing.

Bundles & Products

Percale and sateen are the product of two different cotton weaving techniques. Both percale and sateen bedding products are made of 100% cotton and both are premium fabrics. Some of their characteristics differ due to the different weaving techniques. Choosing between percale and sateen is a matter of personal preference.

Percale bedding has a matte finish and feels crisp. Percale will help keep the bed cool during hot summer nights as it is slightly lighter and more breathable.

Sateen bedding has a luminous sheen and feels silky. Sateen is more tightly woven and has a slightly thicker feel. It will help keep the bed cosy on cooler nights and is more resistant to creasing.

 

Sateen

Percale

Feel:

Soft & Smooth

Crisp & Cool

Surface:

Silky

Matte

Seasonality:

All Year Round

Summer & Hot Sleepers

Material:

100% Cotton

100% Cotton

Sateen is the more popular option for a smooth finish.
Percale will give you a cooler night’s sleep but is a little less wrinkle-resistant.

We can customise bedding sets for you. If you want to mix and match colours. Please send us your color and size preferences via email and we can prepare your luxury bedding set accordingly.

Please contact us at hello@beddable.co.uk for a custom bedding set.

We source the highest quality bedding products from leading manufacturers around the world.

Bed Sheets, Pillowcases, Duvet Covers : Made in Portugal.

Scatter Cushions: Made in Japan.

Down Duvets & Pillows : Made in Turkey.

Bedspread, Throws : Made in Turkey.

Towels & Bathrobes : Made in Turkey.

Beddable down duvet and pillow products included in our luxury bedding sets are made of 85% goose feather and 15% goose down. Our luxury down products are lightweight and naturally breathable. They have a 200 thread count cotton percale coating to enhance the breathability.

Down pillows are of medium firmness and duvets are 10.5 tog suitable for all year-round use.

Please visit our Care Guide page for detailed information.

All our fitted sheets are designed as deep fitted, they fit mattresses of up to 36 cm (14.1") deep.

Gift Vouchers

We offer digital gift cards. Your gift will be forwarded as an email containing a voucher code.

Gift cards can be issued for an amount between £50 and £300.

Gift cards can't be exchanged for cash and should be redeemed within one year of receipt.

Gift cards can be purchased here.

Please send an email to hello@beddable.co.uk if you have any questions.

beddable gift voucher template

Orders & Shipping

Orders ≥ £50

Orders < £50

Central London

Free Express (2-3 Days)

Same/Next Day £4.99

Express (2-3 Days)

£2.99

United Kingdom

Free Express (2-3 Days)

Next Day £4.99

Express (2-3 Days)

£2.99

Logistics Partner: , tracking code will be provided.

For more information see our shipping page.

You will receive an email with a tracking number once your order is shipped.

+ Orders placed before midnight will be shipped the following business day.

+ Orders placed over the weekend will ship on the following Monday.

You can find more information on our shipping page.

We ship to all EU countries. We offer free shipping for orders over £100. The EU shipping fee for orders below £100 is £5.99.

Our UK delivery partner is DPD Local.

All UK deliveries are tracked and products are insured until they are safely delivered to you. Once your order leaves our premises in London, you will receive an e-mail notification from beddable with your tracking code.

In most cases, DPD Local provides a delivery slot via text and email. Once the tracking code is received, you can request an alternative delivery slot and save delivery instructions on DPD's website.

You can find more information on our shipping page.

Returns & Exchanges

Exchanges

Returns

Unused Bedding

30 Days

30 Days

Used Bedding

14 Days

14 Days

Return shipping fee may apply to all exchanged & returned items.

Used products that are returned are donated to charities.

Sample products can't be returned and are not eligible for a refund.

Down duvet and pillows have to be returned unused with their original safety tags attached. Down duvet and pillow products returned without the safety tags are not eligible for a refund.

If you wish to return a product, please email us at hello@beddable.co.uk

Please include the reason for your return and your order number in the email to expedite the process.

Once we receive your request, we will prepare a return label for you within one business day. You can then drop your parcel(s) to the closest DPD Pick Up location along with the printed label. You can search for the nearest DPD Pick Up locations here.

Once we receive your parcel, we will inspect the returned item(s) and issue your refund within two business days.

We reserve the right to deduct the cost of return shipping from your refund.

UK Mainland

Northern Ireland
Scottish Islands & Highlands

Exchange & Return Shipping Fee

£5.00 + VAT per parcel

£7.50 + VAT per parcel

Customer Data & Privacy

We use cookies on our website. These cookies help us enhance the user experience. Data captured with cookies is used for marketing and re-marketing purposes.

You can find more information about this subject on our Cookie Policy and Privacy Policy pages.

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