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Klarna FAQs

Get the goods. Pay over time.

Super simple short-term instalments automatically deducted monthly from your chosen payment card.
Pay later in 3 parts, that's smoooth.

About Klarna

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 100,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

Pay Later in 3 Instalments: Payment for your Pay later in 3 will automatically be collected from the debit or credit card you entered at checkout in three installments. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment.

Pay Later: You can take advantage of our Pay later payment option, where you can pay for the goods once you have received them via credit card or debit card. What happens if I cancel or return my order? As soon as Beddable have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Beddable run credit searches against you that could impact your credit rating.

Payment information is processed securely by Klarna. No card details are transferred to or held by Beddable LTD. All transactions take place via connections secured with the latest industry standard security protocols.

As soon as Beddable have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due.

As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days

If you have paid for your order with card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

Once Beddable has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed. We shall refund any payments collected and cancel any future scheduled payments.

You can log in at www.klarna.com/uk, where you will find all of your orders, view payment schedule information and able to make payments.

Visit Klarna’s Customer Service for a full list of FAQ’s, live chat and telephone options.